Last updated: Jan 1, 2026
This Privacy Policy describes how RespWave (“RespWave”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”) or otherwise interact with us (collectively, the “Services”).
For purposes of this Privacy Policy, “you” means the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated “Last updated” date.
2. Personal Information We Collect
Information You Provide Directly
- Contact details such as name, email address, phone number, and shipping or billing address
- Order and transaction information, including purchased products and payment confirmation
- Account information such as login credentials and account preferences
- Customer support communications and inquiries
Information Collected Automatically
When you access or use our Site, we may automatically collect certain information, including:
- Device, browser, and operating system information
- IP address and general location data
- Usage data related to how you interact with the Site
Information from Third Parties
We may receive information about you from third parties such as payment processors, fulfillment partners, analytics providers, and ecommerce platforms (including Shopify) that support our Services.
3. How We Use Personal Information
- To process orders, payments, shipping, returns, and customer support requests
- To create, maintain, and manage user accounts
- To communicate with you regarding orders, updates, or service-related notices
- To improve, optimize, and secure our Services
- To send marketing or promotional communications (where permitted by law)
- To detect, prevent, or investigate fraud, abuse, or security issues
- To comply with legal and regulatory obligations
4. Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve our Site, analyze usage, remember preferences, and support marketing efforts.
You can control cookies through your browser settings. Please note that disabling cookies may affect certain Site features or functionality.
For more information about Shopify-related cookies, visit: https://www.shopify.com/legal/cookies
5. Global Privacy Control (GPC)
Our Site recognizes the Global Privacy Control (GPC) signal. Where required by applicable law, we treat GPC signals as a valid request to opt out of the sale or sharing of personal information for targeted advertising purposes for the associated browser or device.
6. How We Share Personal Information
We may disclose personal information in the following circumstances:
- With service providers who perform services on our behalf (payment processing, shipping, analytics, customer support)
- With ecommerce and marketing partners to operate and promote our Services
- When required to comply with legal obligations or enforce our terms and policies
- In connection with a business transaction such as a merger, sale, or restructuring
We do not sell sensitive personal information or use it to infer characteristics about you.
7. Children’s Privacy
Our Services are not intended for use by children under the age of 16, and we do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
8. Data Security & Retention
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access or know what personal information we collect
- The right to request deletion of personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information for targeted advertising
- The right to withdraw consent where processing is based on consent
You may exercise your rights by contacting us using the information below. We may need to verify your identity before fulfilling your request.
10. International Users
Your personal information may be transferred to and processed in countries other than your country of residence. Where required, we rely on appropriate legal mechanisms to safeguard such transfers.
11. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact:
RespWave Privacy Team
Email: support@respwave.com